Questions, answered

Leggera is our flat, hand finished weft: cuticle aligned human hair sewn into a thin, flexible track that sits close to the head. It is installed along a beaded row rather than with glue or tape, so nothing is bonded to your own strands. The range runs to twelve shades, from raven through to glacier blonde.

Installed correctly, no. We use the Structural Seam method, which spreads the weight of the weft across a beaded row instead of loading it onto a few strands. Every install starts with a density assessment, and if extensions are not safe for your hair we will tell you before you book.

Often yes, but it depends on your density, not your length. Fine hair needs lighter weight, careful placement and the right number of rows, which is exactly what the consultation is for. Nicole developed the Structural Seam method specifically for fine hair.

The hair itself lasts six to twelve months with good care, depending on how you treat it. The install needs a maintenance refit roughly every six to eight weeks as your own hair grows and the row moves down.

Clip-ins are for length and volume you put in and take out yourself, with no appointment and no commitment. A weft install is semi permanent, worn day and night and refitted at the salon. If you want fullness for events, start with clip-ins. If you want it to be your everyday hair, book a weft consultation.

Use the Shade Match tool. Take a photo in daylight and it reads your tone against the twelve Leggera shades, right on your own device. If you are between shades or colour treated, book a colour match with Hannah and we will confirm it in person.

Yes. It runs entirely in your browser, so your photo never leaves your phone or computer and is never sent to us or stored. It gets you to the right shade family in seconds. For colour corrected, banded or multi tonal hair, a stylist match is still the most reliable.

Yes. Clip-ins and weft hair ship Australia wide. If you are installing yourself or through your own stylist, match your shade first, then order the hair. A salon install in Mackay is a separate booking.

Inside Birdcage Studios, 8/15 Carl Street, Rural View, Mackay, Queensland. It is a private, appointment only studio with no shopfront, so use the address rather than looking for a salon sign.

Extensions are booked with Nicole and colour with Hannah, each through their own link on the Appointments page. Every service starts with a consultation.

Yes, but it is arranged rather than booked through the standard links, because it involves both stylists and a longer chair time. Send an enquiry through the Appointments page and we will build the session around you.

No. The studio is one to one and appointment only, so every client gets the full chair without being rushed. Book ahead with Nicole or Hannah.

We ship across Australia. Orders over $150 ship free; under that, a flat rate is calculated at checkout.

Because extensions are a hygiene product, we can only accept returns on unopened, unworn hair in its original packaging. If your order arrives faulty or incorrect, contact us within seven days and we will replace or refund it.

Wash with a sulphate free shampoo, keep heat moderate, and brush with a loop brush from the ends up. Tie your hair back before sleeping and before the gym, and keep your maintenance refits so the rows stay comfortable and the hair wears evenly. Full aftercare comes with every install.

Yes, through Sorelle Pro. Approved stylists and salons order the full Leggera range at trade pricing, from $310 per weft, with no minimum order. Apply on the Trade page.

Yes. The Beginner Extensionist Course covers the Structural Seam method end to end, from sectioning and beading to colour matching and aftercare, with a starter kit and credit toward your first trade order. Details and the current intake are on the Trade page.

Fill in the application on the Trade page with your salon or ABN details and where you are in your extension journey. We review every application personally and confirm the next intake with you.